Marcie Murray (she/her) is the Director of Operations for Ecosystem, where the focus is on helping every developer in the world create value for merchants with products or services. Marcie previously led customer support for Shopify, as the Director of Global Support for 8 years. She is credited with scaling the team from 12 to 2,000 people globally and setting up an industry-leading, human-centred approach to customer support.
Marcie is a life-long entrepreneur. As soon as she could, she began working in the family business and still does today. In her early 20s she began working for a woman-founded event design business where she found her passion for creating experiences and memories for people. This founder is a friend, mentor and inspiration for Marcie as she continues to invest in women founded businesses. Marcie then started her first business at 25 helping couples plan their weddings.
As an active angel investor and mentor, Marcie is focusing her efforts on women founded companies and remote work. She spends her time in Ottawa with her family balancing working from home with school age kids and her efforts in the community.